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Operational Excellence Within Healthcare: An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity, 4/3/2025 12:00:00 AM CDT, Digital Seminar More info »

Operational Excellence Within Healthcare: An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity, 4/3/2025 12:00:00 AM CDT, DVD More info »

Digital Seminar

Operational Excellence Within Healthcare

An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity

Speakers:: Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG | Jennifer Lyons, PT, MPT, MHA
Duration:: 7 Hours 56 Minutes
Format:: Audio and Video
Copyright:: Aug 26, 2024
Product Code:: POS065489
Media Type:: Digital Seminar - Also available: Digital Seminar | DVD

Price
$459.99 - Standard

Engaged and motivated employees drive higher quality of care. A strong cohesive team with high morale will naturally win and perform well within the healthcare market. The hard truth is that elevating morale within a fast-paced environment is a massive challenge. The healthcare industry is constantly asking us to do more with less. Documentation, billing concerns, poor management, and understaffed environments contribute to clinical burnout. Join us as we build an actionable blueprint to fight against burnout. Cohesive teams can be built that generate employee engagement, excitement, and motivation. Who would not want to work in an environment such as this? Let us construct the most effective process as a group!

Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG Related seminars and products

Benjamin White, PT, DPT, MBA, C/NDT, LSVT BIG, is an expert in neurological rehabilitation and clinical leadership. He has experience in leadership within multiple clinical settings including home health, skilled nursing, outpatient, acute, and inpatient rehab. He is known for generating both employee and patient satisfaction as they move toward their desired goals. His expertise lies specifically in the following diagnoses: stroke, Parkinson’s, concussion, and vestibular rehabilitation.

Dr. White has a history of physical therapy in the state of Texas for over a decade. He has owned his own practice and worked within multiple healthcare settings. He now serves as the market director representing inpatient rehab in the state of Tennessee for HCA Healthcare.

Dr. White is an award-winning clinical instructor, a renowned national speaker, and has published numerous articles on the topics of neuroplasticity and stroke. He has a history of serving the Parkinsonian population in their homes and in the community assisting them to return to their own desired optimal function from an emotional and functional realm.

Speaker Disclosures:
Financial: Benjamin White receives a speaking honorarium and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Benjamin White has no relevant non-financial relationships.

Jennifer Lyons, PT, MPT, MHA Related seminars and products

Jennifer Lyons, PT, MPT, MHA, is a healthcare leader with over two decades of experience leading teams and building employee trust and culture. Jennifer has served as director of therapy services at a 300+ bed acute care hospital with 3 critical access hospitals. She has also managed outpatient multidisciplinary therapy clinics, a wound center, and a sleep center. She has successfully led teams through change management, new technologies (EMR, telehealth, etc.), new service lines, new clinical protocols, operational efficiency targets, quality and process improvement initiatives to address accreditation, regulatory, and compliance issues, and human resource challenges.

Jennifer has witness burnout from the student level to seasoned healthcare professionals. She has provided mentorship to new leaders and underperforming team members. Her expertise in healthcare, education, and leadership empowers both clinical leaders and clinicians to identify the processes, issues, or circumstances that impede the achievement of joy at work. Jennifer is committed to creating impactful educational content to support healthcare professionals and leaders to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field who are engaged.

Speaker Disclosures:
Financial: Jennifer Lyons has employment relationships with Blinn College and Continuity Care Home Health. She receives a speaking honorarium and recording royalties from PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Jennifer Lyons is a member of the American Physical Therapy Association and the Texas Physical therapy Association.

Operational Excellence Within Healthcare: An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity
Copyright: 04/03/2025 - Product Code POS065489

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Determine the meaning of clinician burnout as related to function.
Identify the impact of clinician burnout on the quality of patient care delivered.
Develop practical skills and tools to recognize and address burnout in the healthcare profession.
Restructure daily activities to improve productivity.
Identify the unique burnout factors that impact rehab and healthcare professionals.
Analyze the potential effects of burnout both for the clinician and greater team.
Determine issues that impact employee function.
Choose actionable strategies and tactics to boost employee morale in the workplace.
Examine clinician burnout with considerations for sleep, nutrition, and exercise.
Determine leadership and organizational solutions to address employee function in the healthcare setting.
Identify the secondary benefits of addressing workplace satisfaction including employee engagement and retention within an organization.
Distinguish between intrinsic and extrinsic motivation as it relates to the healthcare setting.

Employee Morale
Intrinsic vs Extrinsic Motivation
Insurance Agency Analysis
- Reimbursement rate per CPT code
- Doubling of patients - friend of foe?
  - Does it depend on the insurance agency?
Efficiency
- Acute
- Critical Access
- Outpatient
- Inpatient Rehab
- Home Health
Expect to learn how to efficiently highlight intrinsic motivators within your employees
Expect to value managerial tasks leading to increased employee morale
Learn to reduce documentation errors leading to increased authorization for therapy services
Include a clear reference to techniques/interventions/clinical application related to your topic
Research limitations include the following:
- Free articles searched
- Burnout can vary from one employee to the next

Physical Therapists
Physical Therapist Assistants
Occupational Therapist
Occupational Therapist Assistants,
Speech Language Pathologists
PT/OT Students
Chiropractors
Nurses
Healtcare Adminstrators

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