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JAY EFRAN, PH.D.

In this short clip, therapy author and psychology professor Jay Efran, Ph.D., shares his do's and don'ts list for when clients cry and explains how tears can be a therapist's ally.

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Jay Efran, Ph.D., professor emeritus of psychology at Temple University.  He received the Pennsylvania Psychological Association’s 2009 award for Distinguished Contributions to the Science and Profession of Psychology and is co-author of Language, Structure and Change and The Tao of Sobriety.