Free Live Webinar
3-Day Dialectical Behavior Therapy Certification Training
Everything you need to register, log in, and join the live event, plus how to add CE credit if you want it.
Getting In
Registration & Access
Everything about signing up and getting into your account, in the order you'll likely need it.
How do I register for the free event?
Register here: the event registration page. Curious about CE hours before you sign up? See the credit hours breakdown.
How do I login to the event portal?
You will be logging into your account at pesi.com/account/myaccount using the email address you provided when you registered for the event. If this is your first time taking a PESI online learning program or if you do not recall your password, please click on the "Forgot your password?" link to reset it. Once you have logged into your account, click the green Launch Online Course button below the event title to access the event portal.
Trouble logging in?
If you received the message "We cannot find an account with this email address," please follow this link to register for the event again.
Not seeing the event in your account?
We're sorry about that. Please follow this link to register again.
Optional
Earning CE Credit
Attending is always free. If you would like CE credit for attending, here is what's included and what each option requires.
Do I have to pay for CE Credit?
We are offering the option for attendees to earn CE Credit from this free event by purchasing Live or Self-Study CE hours for $99.99. You can find the CE approval information for the live event here.
Attend Free
$0
- Live access to the free virtual event
- No CE credit or certificate included
Live CE
$99.99 one-time
- Credit for attending the live presentation
- CE approval information available for the live event
Please note If you purchase Live CE, you would need to watch the presentation live in order to receive live credit. This requirement may vary by credit type. Please see detailed credit information for specific requirements for each credit type.
Add Live CESelf-Study CE
$99.99 one-time
- Access and CE details provided 2-3 weeks after the live event
- Same content as the live event
Please note CE hours and approvals on the self-study recording may differ from live CE approvals. Since the self-study recording includes the same content as the live event, you cannot earn credit on both.
Add Self-Study CECE credit is added from your account, not at registration. After you register, go to the Pending Seminars tab in your account and choose Live CE or Self-Study CE.
I purchased the self-study CE. How do I access it?
The self-study version will be available 2-3 weeks after the program has taken place. You'll receive an email notification once the self-study course is available to you.
Day Of
Attending the Webinar
You will only be able to join from one device at a time, so use your own personal contact information. Here is how to prepare, and what to do if something goes wrong once you are in.
Before You Join
What should I do to prepare for the live webinar?
We highly recommend that you update your Zoom application before the webinar. Zoom updates often and this can help avoid technical issues. To learn how to update your Zoom application, click here: Upgrade / update to the latest version, Zoom Help Center.
We also recommend that for the best viewing experience, you use a laptop or desktop computer. You can join the webinar with an iPad, tablet, Chromebook, or web client, however, there are limited features with these. To see the comparison, click here: Desktop client, mobile app, and web client comparison, Zoom Help Center.
We also recommend that for the best viewing experience, you use a laptop or desktop computer. You can join the webinar with an iPad, tablet, Chromebook, or web client, however, there are limited features with these. To see the comparison, click here: Desktop client, mobile app, and web client comparison, Zoom Help Center.
How do I test my connection prior to the event?
You can test your access to Zoom by visiting Zoom's website: Join a Test Meeting, Zoom.
You can complete a connection speed test by clicking here: Speedtest by Ookla, The Global Broadband Speed Test. We recommend a wired internet connection with at least 1Mbps of download speed for the best viewing experience.
You can complete a connection speed test by clicking here: Speedtest by Ookla, The Global Broadband Speed Test. We recommend a wired internet connection with at least 1Mbps of download speed for the best viewing experience.
During the Webinar
What should I do if I experience technical difficulties?
Our first recommendation is to exit the webinar and rejoin. You will also want to make sure your Zoom application is updated, and if you are using an iPad or tablet, update that as well. Here are some ways to troubleshoot specific issues:
The video feed is breaking up:
- Close out of all other applications on your device.
- Move closer to your router.
- If you are on Wi-Fi, connect to your router via ethernet cable.
- Turn off other optional devices using Wi-Fi. This is especially important if you are on your personal Wi-Fi and there are other devices in the home streaming videos or games.
- Restart your device.
My sound is not working:
- Test your audio settings. You can do this by clicking the arrow next to "Audio Settings" in the lower-left-hand corner in Zoom.
- Use headphones instead of the speakers on your device.
- Exit the webinar and rejoin.
I cannot see the speaker and/or the screen they are sharing:
- Exit the webinar and rejoin.
- Use a laptop or desktop computer for the best viewing experience.
How do I view the closed captioning of the event?
Once the live event has begun, at the bottom of the Zoom webinar window there is a Closed Caption icon next to the Chat icon. When you click on the Closed Caption icon you can select how you would like to view the captions, either as a full transcript which opens in a separate pop-up or as subtitles on the video itself. The transcript will also be available with the recording, which is available for 3 days after the live event.