Complex Trauma Certification Retreat - Seminar
Complex Trauma Certification Retreat
- Where:
- SEDONA, AZ
- When:
- Sunday, May 19, 2019 - Friday, May 24, 2019
Course Description:
Breakthroughs in trauma treatment can be difficult to achieve. The work can be exhausting – burning out your client and yourself.
This training opportunity is a MUST if you work with traumatized clients – and an opportunity to safely do personal work in a serene setting.
In 6 days at the beautiful Sedona Mago Retreat near Sedona, Arizona, you’ll not only build the skills and confidence you need to improve outcomes for your clients but leave feeling restored, revitalized and ready to return to your deeply meaningful work.
Through didactic illustration and explanation; live demonstrations; and a host of experiential exercises this retreat will provide you with the principles of trauma theory, diagnosis, and best practices for effective treatment. You will be guided through the newly updated traumatic stress disorders-those included in-and those excluded from-the new DSM-5®: Simple PTSD, Complex PTSD, Developmental Trauma Disorder and Borderline Personality Disorder. For all but single incident trauma, the tri-phasic model remains today’s state-of-the-art treatment approach. Once familiar with the phase model of treatment (including each phase’s goals, along with the clinical tools to reach those goals), clinicians will begin to practice using these new tools.
Best of all, completion of this 6-Day training meets the core educational requirement when applying to become a Certified Clinical Trauma Professional – Level II (CCTP-II) allowing you to set yourself apart from other practitioners and let clients and colleagues know you’ve invested the extra time and effort necessary to provide treatment at the highest level!
Breakthroughs in trauma treatment can be difficult to achieve. The work can be exhausting – burning out your client and yourself.
This training opportunity is a MUST if you work with traumatized clients – and an opportunity to safely do personal work in a serene setting.
In 6 days at the beautiful Sedona Mago Retreat near Sedona, Arizona, you’ll not only build the skills and confidence you need to improve outcomes for your clients but leave feeling restored, revitalized and ready to return to your deeply meaningful work.
Through didactic illustration and explanation; live demonstrations; and a host of experiential exercises this retreat will provide you with the principles of trauma theory, diagnosis, and best practices for effective treatment. You will be guided through the newly updated traumatic stress disorders-those included in-and those excluded from-the new DSM-5®: Simple PTSD, Complex PTSD, Developmental Trauma Disorder and Borderline Personality Disorder. For all but single incident trauma, the tri-phasic model remains today’s state-of-the-art treatment approach. Once familiar with the phase model of treatment (including each phase’s goals, along with the clinical tools to reach those goals), clinicians will begin to practice using these new tools.
Best of all, completion of this 6-Day training meets the core educational requirement when applying to become a Certified Clinical Trauma Professional – Level II (CCTP-II) allowing you to set yourself apart from other practitioners and let clients and colleagues know you’ve invested the extra time and effort necessary to provide treatment at the highest level!
Retreat Schedule: May 19-24, 2019
Sunday, May 19, 2019
1-3 pm – Check-in 3-4 pm – Property Tour (you won’t want to miss) 4-5 pm – Program Introduction & Overview* 5:30 – 7 pm - Dinner
7:15 pm – Evening Session* 8:15 pm – Break for Night
Monday-Thursday, May 20-23, 2019
6:30 – 7:15 am – Yoga Experiential (optional)
7:30 – 8:30 am – Breakfast
9 am – Morning Session*
11 am – 1 pm – Lunch/Free Time 1:30 pm – Afternoon Session*
3:30 pm – Break/Free Time
5:30 pm – Dinner
7 pm – Closing Lecture*
8 pm – Break for Night
Friday, May 24, 2019
6:30 – 7:15 am – Yoga Experiential (optional)
7-8:15 am – Breakfast
9 am – Morning Session*
11 am – 1 pm – Lunch & Check-out
*CE is awarded during these specified times
Sunday, May 19, 2019
1-3 pm – Check-in 3-4 pm – Property Tour (you won’t want to miss) 4-5 pm – Program Introduction & Overview* 5:30 – 7 pm - Dinner
7:15 pm – Evening Session* 8:15 pm – Break for Night
Monday-Thursday, May 20-23, 2019
6:30 – 7:15 am – Yoga Experiential (optional)
7:30 – 8:30 am – Breakfast
9 am – Morning Session*
11 am – 1 pm – Lunch/Free Time 1:30 pm – Afternoon Session*
3:30 pm – Break/Free Time
5:30 pm – Dinner
7 pm – Closing Lecture*
8 pm – Break for Night
Friday, May 24, 2019
6:30 – 7:15 am – Yoga Experiential (optional)
7-8:15 am – Breakfast
9 am – Morning Session*
11 am – 1 pm – Lunch & Check-out
*CE is awarded during these specified times
Sleeping Accommodations:
If you would like to be paired up with another potential, unknown attendee to take advantage of the double occupancy rate, please call and let us know. We will aim to pair you up if somebody else registers who also would like to share.
In the meantime, please register at the single occupancy rate. If we are able to pair people, the $200 will be credited.
If you would like to be paired up with another potential, unknown attendee to take advantage of the double occupancy rate, please call and let us know. We will aim to pair you up if somebody else registers who also would like to share.
In the meantime, please register at the single occupancy rate. If we are able to pair people, the $200 will be credited.
Frequently Asked Questions
Accommodations
Map and Driving Directions
Sedona Mago Retreat is located 40 miles southwest of downtown Sedona and 2.5 hours north of Phoenix. If this is your first trip driving to Sedona Mago Retreat, arrange your driving schedule so you can arrive during daylight hours because it goes through the National Forest and road signs and lighting are limited.
Shuttle Service
AZ Shuttle provides shuttle service from Phoenix Sky Harbor Airport directly to Sedona Mago Retreat Center.
Sedona Mago Retreat Center's Policies and Conditions
Highlights of the Center
- Healthful (And Tasty) Pesco-Vegetarian Cuisine
- Stylish Accommodations
- Yoga Mat For Your Use During Your Stay
- Healing Garden And Lake
- Vortexes
- Covered Patios And Meditation Areas
- Lounge (With WiFi Access)
- Incredible Landscapes
Cancellation Policy: Prior to 45 days before the event start date, you will be charged a $100 cancel fee. For cancellations received after that, you will receive a gift certificate for your purchase amount to attend any future live PESI sponsored seminar.
Please contact PESI customer service for information on non-CE seeking to register as a guest for pricing and other details.
Please contact PESI customer service for information on non-CE seeking to register as a guest for pricing and other details.
Objectives:
- Examine the nature of traumatic stress, grief, loss and their sequelae.
- Analyze the clinical application of various theoretical treatment models for traumatic stress, grief and loss.
- Evaluate traumatic stress, grief and loss from biochemical, psychosocial, social and spiritual perspectives to improve treatment outcomes.
- Examine clinical research that supports the imperative factors that influence the efficacy of trauma treatment.
- Assess the comorbidity of traumatic stress in other diagnoses and identify appropriate treatment interventions.
- Characterize how psychoeducation and cognitive restructuring techniques can be used to maximize client engagement in early stages of treatment.
- Determine the efficacy of self-regulation skills as a preliminary treatment intervention for trauma.
- Articulate the 10 core competencies of treating traumatic stress, grief and loss.
- Specify potential clinical limitations and benefits of completing a needs assessment.
- Establish which clinical skills can support recovery from complicated bereavement in clients.
- Characterize the limitations of many accepted models of trauma treatment.
- Assess how CBT skills can be used to promote the development of stability, self-efficacy, anxiety management, and relational capacities in traumatized clients.
- Articulate the differences between simple and complex PTSD (C-PTSD).
- Identify the distinct challenges for diagnosis, treatment planning, stabilization and treatment of C-PTSD.
- Understand the neurobiology of C-PTSD and how chronic exposure to threatening environments can produce the spectrum of symptoms of C-PTSD.
- Communicate the role that attachment trauma and Aversive Childhood Experiences play in risk for and creation of C-PTSD.
- Establish how clinicians can successfully address attachment issues with clients to accelerate treatment for C-PTSD.
- Characterize the causes and sequelae of attachment trauma and how these adaptations are easily misunderstood as personality disorders.
- Articulate the clinical relevance of neuroplasticity/pruning and understanding neuronal sequencing in treating C-PTSD and all posttraumatic conditions.
- Understand the important role that conditioned threat response and subsequent ANS dysregulation play in generating and sustaining the symptoms of all posttraumatic conditions including C-PTSD.
- Employ psychoeducational skills to help C-PTSD clients discern the differences between real vs. perceived threats.
- Communicate the applicability of Porges’ Polyvagal Theory to treatment of C-PTSD.
- Articulate how dissociation symptoms are adaptations to recurring trauma.
- Assess evidence-based pharmacological interventions for stabilization and treatment for clients with C-PTSD.
- Apply Herman’s Tri-Phasic Model to conceptualization, titration and delivery of treatment for C-PTSD.
- Identify specific assessment and treatment tasks for each of the three phases of the Tri-Phasic Model.
- Understand symptoms of C-PTSD as adaptations to ongoing developmental trauma that can include extreme symptoms including self-injury; suicide; dissociation, numbing; process and substance addiction; eating disordered behavior; chronic & intractable depression; hyper/hypo sexuality; and rage.
- Articulate the role of crucial non-specific factors of positive expectancy and therapeutic relationship using Feedback Informed Therapy (FIT) as central focus of treatment with C-PTSD.
- Learn and appreciate the pivotal role of psychoeducation in treating C-PTSD to help survivors to begin to honor their survival, ameliorate shame and move towards self-compassion.
- Learn and implement the four “common factors/active ingredients” shared by all effective trauma therapies for clients with C-PTSD.
- Appreciate the ubiquitous role of reciprocal inhibition embedded in all evidence-based trauma therapies.
- Establish how cognitive restructuring skills can be utilized in session to help reframe symptoms stemming from shame.
- Establish how Forward-facing Trauma Therapy can be used as a self-employed method to facilitate posttraumatic growth and resilience for clients into your clinical practice.
- Develop CBT skills for helping trauma survivors to rapidly develop stability; self-efficacy, anxiety management and relational capacities.
- Communicate how Exposure Therapy techniques can be used with clients with Criterion B symptoms.
RETREAT CONTENT
Day 1: May 19, 2019
Day 1: May 19, 2019
- Factors that Produce Trauma and Anxiety
- Coping Behaviors
- The Impacts of Traumatic Stress on the Brain and Body
- Assessment of Traumatic Stress Disorders
- Review of Effective Treatments and Interventions
- Foundational Knowledge of Complex PTSD
- Causes of and Adaptations to C-PTSD
- Self-Regulation and Other Pre-Treatment Skills for Clinicians
- Assessment Scales and Checklists
- The Tri-Phasic Model to Treatment
- Stage One – Safety & Stabilization
- Stage Two – Remembrance & Mourning/Trauma Resolution
- Stage Three – Reconnection/Post-Traumatic Growth and Resilience
- Trauma-Focused CBT
- Avoidance Symptom (Criterion C)
- Shame/Dysphoria/Anhedonia/Distorted Thinking (Criterion D)
- Cognitive Restructuring
- Imaginal Exposure
- Arousal & Reactivity (Criterion E)
- Self-Regulation
- DTE
- Forward-Facing Trauma Therapy
- Demonstrations
- Interactive Exercises
- Application
Target Audience
- Psychologists
- Counselors
- Social Workers
- Psychotherapists
- Marriage & Family Therapists
- Nurses
- Addiction Counselors
- Mental Health Professionals
J. ERIC GENTRY PHD, LMHC, DAAETS, FAAETS, CCTP
J. Eric Gentry, PhD, LMHC, DAAETS, FAAETS, CCTP, is an internationally recognized leader in the study and treatment of traumatic stress and compassion fatigue. His Ph.D. is from Florida State University where he studied with Professor Charles Figley--a pioneer of these two fields. In 1997, he co-developed the Accelerated Recovery Program (ARP) for Compassion Fatigue - the world's only evidence-based treatment protocol for compassion fatigue. In 1998, he introduced the Certified Compassion Fatigue Specialist Training and Compassion Fatigue Prevention & Resiliency Training. These two trainings have demonstrated treatment effectiveness for the symptoms of compassion fatigue, and he published these effects in several journals. He has trained over 100,000 health professionals over the past 20 years.
Dr. Gentry was original faculty, curriculum designer and Associate Director of the Traumatology Institute at Florida State University. In 2001, he became the co-director and moved this institute to the University of South Florida where it became the International Traumatology Institute. In 2010, he began the International Association of Trauma Professionals - a training and cortication body-for which he was the vice president.
In 2005, Hogrefe and Huber published Trauma Practice: Tools for Stabilization and Recovery-a critically acclaimed text on the treatment of traumatic stress for which Dr. Gentry is a co-author. The Second Edition was released in 2010 and the Third Edition in 2015. He is also the author of the groundbreaking Forward-Facing® Trauma Therapy: Healing the Moral Wound. He is the co-author of Forward-Facing® Professional Resilience: Resolution and Prevention of Burnout, Toxic Stress and Compassion Fatigue, Unlocking the Keys to Human Resilience, and Transformative Care: A Trauma-Focused Approach to Caregiving. These books provide a new vision for trauma therapy in the 21st Century. He has written numerous chapters, papers, and peer-reviewed journal articles in the areas of traumatic stress and compassion fatigue. Dr. Gentry is a Master Traumatologist with over 35 years of clinical experience with trauma, Complex PTSD, Personality disorders, and dissociation.
He is the President and CEO of The Forward-Facing® Institute and owner of Compassion Unlimited -- a private psychotherapy, training, and consulting practice-in Phoenix, AZ.
Speaker Disclosures:
Financial: Dr. J. Eric Gentry maintains a private practice. He is the owner and President of Forward-Facing Institute, LLC., the CEO of Compassion Unlimited, and the co-director of Community Crisis Support Team. Dr. Gentry has employment relationships with the University of South Florida State, the Florida State University, the Florida Center for Theological Studies, the Argosy University, and the Webster University. He is a consultant and receives compensation. Dr. Gentry is a published author and receives royalties. He receives a speaking honorarium, book royalties, and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. J. Eric Gentry is a member of the American Counseling Association, the American Academy of Experts in Traumatic Stress, and others. For a complete list, please contact info@pesi.com.
Dr. Gentry was original faculty, curriculum designer and Associate Director of the Traumatology Institute at Florida State University. In 2001, he became the co-director and moved this institute to the University of South Florida where it became the International Traumatology Institute. In 2010, he began the International Association of Trauma Professionals - a training and cortication body-for which he was the vice president.
In 2005, Hogrefe and Huber published Trauma Practice: Tools for Stabilization and Recovery-a critically acclaimed text on the treatment of traumatic stress for which Dr. Gentry is a co-author. The Second Edition was released in 2010 and the Third Edition in 2015. He is also the author of the groundbreaking Forward-Facing® Trauma Therapy: Healing the Moral Wound. He is the co-author of Forward-Facing® Professional Resilience: Resolution and Prevention of Burnout, Toxic Stress and Compassion Fatigue, Unlocking the Keys to Human Resilience, and Transformative Care: A Trauma-Focused Approach to Caregiving. These books provide a new vision for trauma therapy in the 21st Century. He has written numerous chapters, papers, and peer-reviewed journal articles in the areas of traumatic stress and compassion fatigue. Dr. Gentry is a Master Traumatologist with over 35 years of clinical experience with trauma, Complex PTSD, Personality disorders, and dissociation.
He is the President and CEO of The Forward-Facing® Institute and owner of Compassion Unlimited -- a private psychotherapy, training, and consulting practice-in Phoenix, AZ.
Speaker Disclosures:
Financial: Dr. J. Eric Gentry maintains a private practice. He is the owner and President of Forward-Facing Institute, LLC., the CEO of Compassion Unlimited, and the co-director of Community Crisis Support Team. Dr. Gentry has employment relationships with the University of South Florida State, the Florida State University, the Florida Center for Theological Studies, the Argosy University, and the Webster University. He is a consultant and receives compensation. Dr. Gentry is a published author and receives royalties. He receives a speaking honorarium, book royalties, and recording royalties from PESI, Inc. He has no relevant financial relationships with ineligible organizations.
Non-financial: Dr. J. Eric Gentry is a member of the American Counseling Association, the American Academy of Experts in Traumatic Stress, and others. For a complete list, please contact info@pesi.com.
Credits listed below are for full attendance at the live event only. After attendance has been verified, pre-registered attendees will receive an email from PESI Customer Service with the subject line, “Evaluation and Certificate” within one week. This email will contain a link to complete the seminar evaluation and allow attendees to print, email or download a certificate of completion if in full attendance. For those in partial attendance (arrived late or left early), a letter of attendance is available through that link and an adjusted certificate of completion reflecting partial credit will be issued within 30 days (if your board allows). Please see “live seminar schedule” for full attendance start and end times. NOTE: Boards do not allow credit for breaks or lunch.
If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, or questions on home study credit availability, please contact cepesi@pesi.com or 800-844-8260 before the event.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.
The planning committee and staff who controlled the content of this activity have no relevant financial relationships to disclose. For speaker disclosures, please see speaker bios.
PESI, Inc. offers continuing education programs and products under the brand names PESI, PESI Healthcare, PESI Kids, PESI Rehab and Psychotherapy Networker.
Addiction Counselors
This course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for 24.0 CE in the Counseling Services skill group. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming. Full attendance is required; no partial credit will be awarded for partial attendance.
Counselors
This intermediate activity consists of 24.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.
Illinois Counselors: This intermediate activity consists of 24.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.
Marriage & Family Therapists
This activity consists of 1440 minutes of continuing education instruction. Credit requirements and approvals vary per state board regulations. You should save this course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.
Nurses, Nurse Practitioners, and Clinical Nurse Specialists
PESI, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Nurses in full attendance will earn 24.0 contact hours. Partial contact hours will be awarded for partial attendance.
Psychologists
PESI, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. PESI, Inc. designates this live activity for a maximum of 24.0 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Social Workers
Illinois Social Workers: PESI, Inc is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Full attendance is required. No partial contact hours will be issued for partial attendance. Full attendance at this course qualifies for 24.0 contact hours.
New York Social Workers: PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This activity will qualify for 28.75 contact hours. Full attendance is required; no partial credits will be offered for partial attendance.
California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists: The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs. A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level activity consists of 24.0 clock hours of continuing education instruction.
Pennsylvania Social Workers, MFTs and Professional Counselors: The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This Intermediate activity consists of 24.0 clock hours of continuing education instruction.
Other Professions
This activity qualifies for 1440 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific requirements.
If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. For other credit inquiries not specified below, or questions on home study credit availability, please contact cepesi@pesi.com or 800-844-8260 before the event.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.
The planning committee and staff who controlled the content of this activity have no relevant financial relationships to disclose. For speaker disclosures, please see speaker bios.
PESI, Inc. offers continuing education programs and products under the brand names PESI, PESI Healthcare, PESI Kids, PESI Rehab and Psychotherapy Networker.
Addiction Counselors
This course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for 24.0 CE in the Counseling Services skill group. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming. Full attendance is required; no partial credit will be awarded for partial attendance.
Counselors
This intermediate activity consists of 24.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please save the course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.
Illinois Counselors: This intermediate activity consists of 24.0 clock hours of continuing education instruction. Credit requirements and approvals vary per state board regulations. Please contact your licensing board to determine if they accept programs or providers approved by other national or state licensing boards. A certificate of attendance will be awarded at the end of the program to participants who are in full attendance and who complete the program evaluation.
Marriage & Family Therapists
This activity consists of 1440 minutes of continuing education instruction. Credit requirements and approvals vary per state board regulations. You should save this course outline, the certificate of completion you receive from the activity and contact your state board or organization to determine specific filing requirements.
Nurses, Nurse Practitioners, and Clinical Nurse Specialists
Psychologists
PESI, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. PESI, Inc. designates this live activity for a maximum of 24.0 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Social Workers
Illinois Social Workers: PESI, Inc is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Full attendance is required. No partial contact hours will be issued for partial attendance. Full attendance at this course qualifies for 24.0 contact hours.
New York Social Workers: PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This activity will qualify for 28.75 contact hours. Full attendance is required; no partial credits will be offered for partial attendance.
California Social Workers, Counselors, Marriage & Family Therapists, and Licensed Educational Psychologists: The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs. A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This intermediate level activity consists of 24.0 clock hours of continuing education instruction.
Pennsylvania Social Workers, MFTs and Professional Counselors: The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This Intermediate activity consists of 24.0 clock hours of continuing education instruction.
Other Professions
This activity qualifies for 1440 minutes of instructional content as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific requirements.
Satisfaction Guarantee
Your satisfaction is our goal and our guarantee. Concerns should be addressed to PESI, P.O. Box 1000, Eau Claire, WI 54702-1000 or call (800) 844-8260.
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at (800) 844-8260.
Your satisfaction is our goal and our guarantee. Concerns should be addressed to PESI, P.O. Box 1000, Eau Claire, WI 54702-1000 or call (800) 844-8260.
ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at (800) 844-8260.
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